[Sydney Metro Only]PIDAN Composite Original Tofu & Bentonite Cat Litter

$15.00
by Pidan
Quantity
Shipping Information

 


We ship globally! We endeavor to dispatch orders within 2 days from our Sydney warehouse. Most orders will be handled on the same day and picked up on the following business day.

 

Australia Customers 

National Suburbs: We offer a flat rate shipping fee of $10 for all orders under $79, and free shipping for orders over $79, bulk items excepted.

New Zealand Customers

A $20 flat rate applies to all orders shipped to New Zealand.

Other International

Shipping fees for international orders are based on the total weight of your package.

Weight Shipping Fee
0kg–0.25kg $19.00
0.25kg–0.5kg $25.00
0.5kg–1kg $36.00
1kg–1.5kg $47.00
1.5kg–2kg $59.00

 

Please Note:

We use a combination of Australia Post and Sendle to ensure your order is delivered promptly and efficiently. Parcel locker not supported.

Shipping times may vary depending on your location and carrier used, but we do our best to ensure that your order is delivered as quickly as possible.

There may be the case that your parcel is dropped off at the nearby collection point. If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.

Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.

International customers are responsible for any additional customs duties, taxes or fees that may be imposed by your country. We cannot control or predict these fees, so we advise checking with your local customs office for more information.

We value your business and want you to be fully satisfied with your shopping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us. Thank you for choosing our website, and we look forward to serving you soon.

 

Return Policy

EXCHANGES, RETURNS & REFUND POLICY

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You’re entitled to a exchange or credit within 5 days of receiving the product under the following circumstances:

1. The product is faulty.

2. Wrong items sent to you, product is different from what you have ordered. 

Subject to the above circumstances, certain products are non-refundable due to hygiene and safety standards reasons. We will assess each claim and will process base on case by case basis. 

  • We do not accept exchanges or returns due to change of mind.
  • We do not accept exchanges or returns due to damages by dog. 
  • We do not accept exchanges or returns on sale items and gift cards.
  • We do not accept exchanges or returns perishable goods (such as treats), personal care goods (such as shampoo, paw balms).
  • For exchanges and returns, please email sales@shortiefriends.com.au with your order number and reason for returning your item.
  • For fragile items such as glassware, it is the Buyer's responsibility to carefully pack the item to ensure the product is not damaged in transit. Unfortunately, damaged goods received by us will not be able to be refunded. ( Even if they are damaged during delivery from you back to us.) 

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 

    We will not accept refunds for product damaged by your dog or product is no longer in original condition. 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    We are not liable for shipping, exchange and refund fees if shipping address is submitted incorrectly when placing an order. 

    [Sydney Metro Only]PIDAN Composite Original Tofu & Bentonite Cat Litter

    PIDAN Composite Original Tofu + Bentonite Cat Litter (3.6kg) offers a revolutionary blend of 70% tofu cat litter and 30% bentonite for an enhanced user experience. Made with food-grade bean dregs, it is biodegradable, flushable, safe, and naturally scented, providing a fresh and comfortable environment for you and your pets.

    The tofu pellets expand to increase coverage and clump effectively, preventing liquids from reaching the bottom. Bentonite particles fill gaps within the tofu litter, ensuring stronger clumping and more efficient absorption. Premium materials from Mineral Technologies USA and STA odor-removing particles secure unpleasant smells. Additionally, activated black charcoal further absorbs and minimizes odors, maintaining freshness in your space.

    Features

    • Made of food-grade soybean curd residue with activated charcoal added.
    • Superb liquid absorption is like a sponge, and it’s lightweight and dust-free.
    • With premium mineral resources from Minerals Technologies USA and STA deodorizing pellets trap unpleasant odours.
    • Three different odour eliminators to remove unpleasant smells more thoroughly.
    • The tofu cat litter pellets with activated charcoal have tens of millions of micropores that absorb the offensive odour.
    • The STA deodorizing pellets thoroughly lock in the unpleasant odours and purify the air — leaving only the natural smell of tofu.
    • 10 grams of activated charcoal tofu cat litter absorbs 50 grams of liquid.
    • It absorbs liquid more complete and quicker.
    • It can absorb a fluid volume four times greater than itself in just two seconds.
    • Small bentonite pellets fill up the gaps between the tofu pellets to make an even firmer clump.
    • One bag lasts 3 to 4 weeks for most single-cat households.
    • Flushable down the toilet It dissolves in water, so you can scoop out the clump and flush it down the toilet (if in accordance with your local health and sewage guidelines).

    Materials

    70% Charcoal Tofu Cat Litter and 30% Bentonite Cat Litter