Natural Treats - Green Lipped Mussels

$22.00
Size
Shipping Information

 


We ship globally! We endeavor to dispatch orders within 2 days from our Sydney warehouse. Most orders will be handled on the same day and picked up on the following business day.

 

Australia Customers 

National Suburbs: We offer a flat rate shipping fee of $10 for all orders under $79, and free shipping for orders over $79, bulk items excepted.

New Zealand Customers

A $20 flat rate applies to all orders shipped to New Zealand.

Other International

Shipping fees for international orders are based on the total weight of your package.

Weight Shipping Fee
0kg–0.25kg $19.00
0.25kg–0.5kg $25.00
0.5kg–1kg $36.00
1kg–1.5kg $47.00
1.5kg–2kg $59.00

 

Please Note:

We use a combination of Australia Post and Sendle to ensure your order is delivered promptly and efficiently. Parcel locker not supported.

Shipping times may vary depending on your location and carrier used, but we do our best to ensure that your order is delivered as quickly as possible.

There may be the case that your parcel is dropped off at the nearby collection point. If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.

Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.

International customers are responsible for any additional customs duties, taxes or fees that may be imposed by your country. We cannot control or predict these fees, so we advise checking with your local customs office for more information.

We value your business and want you to be fully satisfied with your shopping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us. Thank you for choosing our website, and we look forward to serving you soon.

 

Return Policy

EXCHANGES, RETURNS & REFUND POLICY

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You’re entitled to a exchange or credit within 5 days of receiving the product under the following circumstances:

1. The product is faulty.

2. Wrong items sent to you, product is different from what you have ordered. 

Subject to the above circumstances, certain products are non-refundable due to hygiene and safety standards reasons. We will assess each claim and will process base on case by case basis. 

  • We do not accept exchanges or returns due to change of mind.
  • We do not accept exchanges or returns due to damages by dog. 
  • We do not accept exchanges or returns on sale items and gift cards.
  • We do not accept exchanges or returns perishable goods (such as treats), personal care goods (such as shampoo, paw balms).
  • For exchanges and returns, please email sales@shortiefriends.com.au with your order number and reason for returning your item.
  • For fragile items such as glassware, it is the Buyer's responsibility to carefully pack the item to ensure the product is not damaged in transit. Unfortunately, damaged goods received by us will not be able to be refunded. ( Even if they are damaged during delivery from you back to us.) 

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 

    We will not accept refunds for product damaged by your dog or product is no longer in original condition. 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    We are not liable for shipping, exchange and refund fees if shipping address is submitted incorrectly when placing an order. 

    Green Lipped Mussels Dog Treats 

    The Green Lipped Mussels dog treats are hugely popular, all-natural, and made from only New Zealand Mussels. They are very healthy and are rich in omega 3s, which will reduce the risks of infection, act as antioxidants, and reduce joint inflammation, to name a few. They can also be easily broken up for rewards when training your pooch.

    Please note while our suppliers try to remove all of the mussels shells, there is the possibility a piece can be missed. We highly recommend checking for shell before feeding.

    The Green Lipped Mussels treats also come in the form of a fine powder, which can be sprinkled over food to help with any health concerns. For example, arthritis or decreased mobility.

    Our products have a best before of 12 months from purchase if kept sealed and stored out of direct sunlight and under 30c on average.

    OMEGA-3 for dogs may have these benefits:

    • Reduces infections caused by yeast, fungal, or bacteria in dogs ears.
    • Treatment of allergic and inflammatory dermatological conditions in dogs.
    • Training and learning enhancing properties (increased brain function)
    • Reduces cardiovascular problems like sudden cardiac death or arrhythmias, blood clots and hypertension.
    • Assists in the treatment of ulcerative colitis, inflammatory bowel disease, and rheumatoid arthritis
    • Good cholesterol rises with fish oil for dogs, providing a better cholesterol profile.
    • Reduces the incidence of renal damage.
    • Reduces cancer cells proliferation.
    • A high source of antioxidants which help cells repair themselves.
    • shinier coat & control of “doggy odour” without needing regular shampoos.

    Dosage: There is no set recommendation for mussels and it can also depend on if it’s just for general well being or to help a condition and if its at the initial or maintenance stage. Each dog may also respond differently. Generally, a good start is 3-6g for <5kg dogs, 5-10g for small dogs up to 10kg, 10-20g for 10-30kg and 20-40g for larger. Start at the lower end and increase over time if you feel it’s necessary.

    Mussels are fragile and while we do our best to provide a stable product, they can and will break up a bit. There will be smaller bits and crumbs in the bag which are as beneficial as the wholes so we recommend either putting them in a food processor or lying the bag down inside a kitchen cloth and rolling with a rolling pin to crunch them up further before sprinkling on to your dog’s food. Please note while our suppliers try to remove all of the mussels shells, there is the possibility a piece can be missed. We highly recommend checking for shell before feeding.

    100% Green Lipped Mussels

    Manufactured in Australia using 100% New Zealand Green Lipped Mussels

    Please note while our suppliers try to remove all of the mussels shells, there is the possibility a piece can be missed. We highly recommend checking for shell before feeding.

    Single ingredient product with no preservatives, additives, colours, added sugar, or anything else!

    This is a natural product so sizes and weights vary. The following is an indication on average only.

    Mussels are fragile and while we do our best to provide a stable product, they can and will break up a bit. There will be smaller bits and crumbs in the bag which are as beneficial as the wholes so we recommend either putting them in a food processor or lying the bag down inside a kitchen cloth and rolling with a rolling pin to crunch them up further before sprinkling on to your dog’s food. Please note while our suppliers try to remove all of the mussels shells, there is the possibility a piece can be missed. We highly recommend checking for shell before feeding.

    On average each mussel is about 4g. ie around 250 per kg.