P.L.A.Y. Totally Touristy Collection Plush Dog Toy

$29.80
Option - Eiffel Towel
Size
Shipping Information

 


We ship globally! We endeavor to dispatch orders within 2 days from our Sydney warehouse. Most orders will be handled on the same day and picked up on the following business day.

 

Australia Customers 

National Suburbs: We offer a flat rate shipping fee of $10 for all orders under $79, and free shipping for orders over $79, bulk items excepted.

New Zealand Customers

A $20 flat rate applies to all orders shipped to New Zealand.

Other International

Shipping fees for international orders are based on the total weight of your package.

Weight Shipping Fee
0kg–0.25kg $19.00
0.25kg–0.5kg $25.00
0.5kg–1kg $36.00
1kg–1.5kg $47.00
1.5kg–2kg $59.00

 

Please Note:

We use a combination of Australia Post and Sendle to ensure your order is delivered promptly and efficiently. Parcel locker not supported.

Shipping times may vary depending on your location and carrier used, but we do our best to ensure that your order is delivered as quickly as possible.

There may be the case that your parcel is dropped off at the nearby collection point. If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.

Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.

International customers are responsible for any additional customs duties, taxes or fees that may be imposed by your country. We cannot control or predict these fees, so we advise checking with your local customs office for more information.

We value your business and want you to be fully satisfied with your shopping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us. Thank you for choosing our website, and we look forward to serving you soon.

 

Return Policy

EXCHANGES, RETURNS & REFUND POLICY

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You’re entitled to a exchange or credit within 5 days of receiving the product under the following circumstances:

1. The product is faulty.

2. Wrong items sent to you, product is different from what you have ordered. 

Subject to the above circumstances, certain products are non-refundable due to hygiene and safety standards reasons. We will assess each claim and will process base on case by case basis. 

  • We do not accept exchanges or returns due to change of mind.
  • We do not accept exchanges or returns due to damages by dog. 
  • We do not accept exchanges or returns on sale items and gift cards.
  • We do not accept exchanges or returns perishable goods (such as treats), personal care goods (such as shampoo, paw balms).
  • For exchanges and returns, please email sales@shortiefriends.com.au with your order number and reason for returning your item.
  • For fragile items such as glassware, it is the Buyer's responsibility to carefully pack the item to ensure the product is not damaged in transit. Unfortunately, damaged goods received by us will not be able to be refunded. ( Even if they are damaged during delivery from you back to us.) 

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 

    We will not accept refunds for product damaged by your dog or product is no longer in original condition. 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    We are not liable for shipping, exchange and refund fees if shipping address is submitted incorrectly when placing an order. 

    P.L.A.Y. Pet Lifestyle and You Totally Touristy Collection Plush Dog Toy

    New Arrivals: Giuseppe’s Gondola

    Set sail through the canals of Venice with P.L.A.Y.’s Totally Touristy Venice Gondola toy! Inspired by Venetian tradition since the 11th century, this charming gondola invites furry friends on an enchanting adventure. Watch as their imaginations take off, exploring the waters of playtime with this uniquely interactive toy!

    • Available in two sizes perfect for dogs of all sizes: Extra Small and Medium
      • The XS size features a squeaker and crinkle sound
      • The M size includes a squeaker and a hidden rope in the oar

    New Arrival: Dutch Windmill

    Let furry friends embark on an exciting playtime adventure, imagining themselves running through the lush, grassy fields of the Netherlands with P.L.A.Y.’s Totally Touristy Dutch Windmill! Available in two sizes—medium and extra-small—with the same engaging features, pups of all sizes can enjoy the thrill of the European breeze rustling through their fur as they tug, squeak and crinkle this iconic Dutch-inspired windmill toy.

    New Arrival: Big Ben

    As the clock strikes playtime, give furiends a towering amount of fun with P.L.A.Y.’s Totally Touristy Big Ben toy! This iconic clock tower has been captivating for over a century, and now it brings that same charm to pets everywhere. Whether your dog loves to shake, rattle, or roll, Big Ben is ready to keep the good times ticking!

    • Available in two sizes perfect for dogs of all sizes: Extra Small and Medium
      • The XS version includes a squeaker and crinkle, making it perfect for smaller pups who still want big fun
      • The M size features a shake-to-activate giggle stick and crinkle for interactive play

    Who knew traveling with your best furiend could be so easy?!? Take your pup along as you travel the globe to iconic landmarks with P.L.A.Y.’s Totally Touristy Dog Toy Collection! Dogs will fall into Paris-dise with the iconic Eiffel Tower toy with its unique pull-a-part features, squeak their hearts out with the Golden Gate Bridge toy paying tribute to our home city and be given the freedom to play with the fiery Statue of Liberty toy.

    • Hand-made craftsmanship, double layer exterior and reinforced stitching for extra durability
    • Eco-friendly PlanetFill® filler is made from 100% post-consumer certified-safe recycled plastic bottles
    • Machine washable and dryer friendly
    • Features AZO-free dyes
    • All of our toys meet the same strict quality standards for manufacturing infant and children products. Meet requirements for EN71 – Part 1, 2, 3 & 9 (EU), ASTM F963 (US) toy safety standards and REACH - SVHC
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